Mixed Review
Excellent service using app during pandemic. Telephone consultations with practitioners easy and helpful. Much better than going via receptionist. Prior to pandemic visiting practice could be unpleasant. Queue to check in. Aggressive reception staff because they are stressed, having to help diverse population with many different languages spoken. Some patients aggressive and demanding. Waiting room experience poor, tv screen intrusive, children allowed to run free by some parents, area too small. Medical staff excellent.