Absolutely Rubbish
I have been a patient at this surgery over 20+yrs & in the last 10yrs standards are down the toilet. Today for example, I rang for a Gp call back at 8:20am & my call wasn’t answered for 40mins, THEN I was told there’s no more appointments & I’m to call back after 3 o’clock, I’m now on the phone 1hr 25mins, this is NOT normal OR acceptable. I’ve been soo loyal to the surgery but it’s wearing thin.