Heartlands Hospital
Feedback Rating
Based on 1240 reviews
Reviews (1240)
A&E is a joke
February 13, 2024
A&E is a joke. You always wait a long time no matter what. They need to sort themselves out.
9 hour wait with a broken finger
February 13, 2024
It was a long wait when I broke my finger and they said it was a 6 hour wait. I ended up waiting 9 hours in agony. It is still not right now.
Maternity care was awful.
February 12, 2024
Supporting granddaughter during pregnancy. Baby showing breech and big. First appointment 8 Jan supposed to have had full scan but scan at most 30 seconds to confirm baby position Dr gave options for decision said she would be back in 15 mins then vanished for over an hour and a half, turned out she had gone for lunch. ECV suggested and appointment given for Weds 10 Jan. ECV carried out but due to blood group granddaughter required an injection which was not available. Had to return Thurs 11th Jan for full scan and injection. Scan done then told to go for coffee as incorrect amount of injection had been ordered and they needed to get more. 2.5 hours later we were still waiting. Then received phone call suggesting we go home and return Friday 12 Jan. We refused and amazingly 10 minutes later injection available but only space not in use was a storage cupboard and that's where injection was given!!
There is more including being told granddaughter's waters to be broken and she was first on list and 30 hours later she was still waiting with no updates!
There is more including being told granddaughter's waters to be broken and she was first on list and 30 hours later she was still waiting with no updates!
They are the best
February 12, 2024
I had a pain in my hand and was seen quickly by a doctor. They did an x-ray. I also had my child there and they were the best. This hospital is the best for me. The midwife was like a mom to me. She was the best.
A good experience having my baby here
February 12, 2024
7 months ago I had a baby at Heartlands and it was very good. They were helpful and respectful. I like it there. Compared to when I had my others elsewhere.
Sorted my son out within 2 weeks.
February 12, 2024
A good hospital. When I went to A&E they were much better and more helpful than with my children than the doctors were. I had to take him when he was having a sick heart. They did tests and gave him medicine and sorted him out within 2 weeks. They were very good.
A long wait
February 12, 2024
My daughter had to wait 4 hours. If it was me I would stay at home but if its kids you have to take them when you can't see a GP. They treated my daughter good but it was a long waiting time.
10 month waiting list
February 7, 2024
I was referred for dietary treatment and saw a specialist. I called to see how long the wait would be and I was informed 10 months. In that time I have no idea what to do. What diet to follow also. I want to lose weight. I go to health checks but I am not happy to wait that long. It's been 4 months so far.
They were good and I was seen quickly
February 7, 2024
I ended up in A&E after a fall. They were good and got me seen really quickly. They called me a taxi when I left.
Helpful staff
February 6, 2024
I went there a number of times for bloods. The staff are very helpful.
