Ridiculously difficult to get through
Useless. Really difficult. Ridiculously difficult in managing to get through and then all the appointments are gone. There is no way you can do it if your working. You will have to ring everyday until I get an appointment or its an emergency. They also have an automated system for repeat prescriptions and they get it wrong. When they want you to have a flu jab they contact you and see you straight away if they're being paid. They will then make the effort.