Difficult to be seen
Extremely difficult to get an appointment on the day. Waiting 40-50 minutes to get through. Notes not added to my record and often missed important info from other services for my GP. Had a call last month after dropping in a urine sample and told to come to see the nurse urgently. Got a lift from where I was to the medical centre. Receptionist sent me away. I told her I'd been called by the nurse, she insisted I was 11 minutes late. I again expressed it was urgent. Was denied access and the receptionist told me the nurse said I was too late. I left and went back to church. Had a call from the receptionist saying I needed to come back urgently. Went back and saw the nurse. Nurse said receptionist had not told her I was there earlier, she just passed a note saying rebook. I was ill.