Can't get through, can't get appointments
Takes 40 minutes to get through that’s if your not cut off and have to dial again. Once through to reception majority of the time no appointments left. To be seen for a lump it’s took three days before I could be seen and that was having to travel to a surgery via taxi which cost me £9 each way. I was then referred on the 2 week urgent route to the women’s hospital. Issue at this surgery was it was dark outside and the consultation room blind at the window would not close properly. For a vaginal examination especially this was unacceptable. I was told it was unlikely anybody would be outside. I was not happy. I complained and ended up with a receptionist holding paper over the gaps in the blind. As somebody with complex PTSD I wasn’t happy. This was at college green medical centre. Since my GP at Hollymoor medical centre retired whom I saw regularly when needed I have not seen the same doctor continuously. This makes it difficult for me as suffer with my mental health. Having to see doctors who do not know me and I do not know them. Not good experiences at all.