Reviews (6)

Great care given to my mother

May 4, 2018
As mom has deteriorated she has more care and attention
Christine appleyard

Reply from Hollywood Rest Home Limited

Thank you for your kind comments , I will feed this back to the team.


Provider responded

My mother’s respite stay

April 24, 2018
My experience was one to remember. My mother has a diagnosis of dementia and i was due to go away on holiday.I was recommended Hollywood from a friend who’s mom was currently residing at the home. Care homes as you all know do not get good press. However Bringing my mom to stay at Hollywood was the best thing I did. Hollywood is a very personal home from home , the deco was simulating and there was lots planned and events ongoing . Mom joined in with a group activity of play your cards right which she very much enjoyed. The staff in the home were very caring to the patients in the home . Before mom was admitted I had long conversations with the Manager of the home who explained processes I could take to ensure an easy transition for mom which helped as I was worried about taking her to a home , this made my time away very special as I hadn’t been away for 7 years i honestly felt relaxed and reassured mom would be looked after and cared for in my absence . I even received a mid week text message from the manager informing me mom was settled had her hair and Nails done in the home and was socialising with other patients which was a nice touch . I will definitely be booking mom in again . The Manager informed me that he offers day care which I feel would be
Beneficial to mom also overall I would like to say thank you to all Hollywood for Caring for my mom and I will be back soon
Mrs Amanda Lambert

Reply from Hollywood Rest Home Limited

Thank you for your comments


Provider responded

All the staff are very Carling and friendly

April 23, 2018
My mother who is a resident is a very fussy eater the staff will try to provide her with various choices of food to tempt her
Christine Temple

Reply from Hollywood Rest Home Limited

I’d like to thank you for your kind feedback and taking the time to complete this survey


Provider responded

Efficiency/caring have been a great comfort.

April 21, 2018
When Mum had a hospital appointment staff arrived at work early to prepare her and one even offered to go with her. I have learned that such willingness is routine at Hollywood and instils valuable confidence.
John Davies

Reply from Hollywood Rest Home Limited

Thank you for your feedback. This will be cascaded to the team


Provider responded

My best friends mothers resides at Hollywood

November 23, 2017
This is truly a home from home the staff are very accommodating and appeared to be very dedicated to their jobs and roles they have at the home there's always something going on there is never any odours the food smells and looks fantastic the surrounding areas of the home such as the garden is breathtaking with a wonderful summer house overlooking the patio and the pond All the residents generally seem very happy and you're free to please themselves I also met the manager of the home he is truly a breath of fresh air and clearly very passionate about what he does and this shows in the home and he is dedicated staff
Linda Westwood

Reply from Hollywood Rest Home Limited

Thank you for your kind comments . I will feed this back to my team!


Provider responded

Great home , great atmosphere , great staff

July 17, 2017
Home is clean staff are kind friendly residents seem happy activities were great to see play your cards right which was good to see great general buzz in the home stimulating decor and manager was very nice approacaple young chap overall good care home
Linda Ann Westwood

Reply from Hollywood Rest Home Limited

Thank you for your very kind comments . I will feed this back to my team.


Provider responded

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Hollywood Rest Home Limited

Contact

0121 350 6278

791 Chester Road
Erdington
Birmingham
West Midlands
B24 0BX

Location

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