Iridium Medical Practice

Our GP is really good. Every time we go there, there aren't any delays, no waiting times. Really good. The GPs are all good but getting an appointment can be hard. Even if you call at 8AM there can be 20 people before you so it can be hard. Sometimes I also get referred to another GP nearby but that's okay as I drive.

It is always hard to get appointments here. I also have issues when my children are unwell and they refuse to prescribe antibiotics until very late when the symptoms have worsened. They have made us wait 3 days before and told us to only give them paracetamol and ibuprofen.

Very poor service delivery. The staff do not care about patients at all.

They're okay. It can be hard to get appointments for my child so we usually go straight to the hospital and don't bother trying.

Called at 10.39am to request an appointment for my housebound partner who was experiencing severe neuropathic pain following a stroke, received an email with a telephone appointment for 11.30am - from previous experience we knew it could be up to a couple of hours after the appointed time - at 3.20pm when we hadn't received the call I called again and was told the doctor was busy but we would definitely receive a call - no call was received that day - when I called the following morning I was told there had been a partners meeting - clearly more important than an ill patient

I have power of attorney for my partner due to communication and physical difficulties. The surgery make it very difficult for him to seek a clinician of any kind as he needs home visits - this is not noted on his records and we go through the same scenario every time he needs to be seen of them stating that he needs to attend the surgery and me telling them it is not possible and them suggesting I call an ambulance.

For now they're okay. They take ages to answer the calls and also to call back. The care is good but more days availability would make it more accessible.

I have to call early to get an appointment, then it's easy. They are friendly and easy to talk to. The reception staff are good and they are friendly. I also see the same GP all the time.

I have used them for a long time. Sometimes that are stingy with giving me medication as I have cream for my dry skin. They said I couldn't have it on repeat prescription so I have to call and get it gain and again. Why not put it on repeat prescription.

I an get appointments easily and my GP listens to me.