Iridium Medical Practice

They lost my bloods twice. They were told not to keep taking them and they still do and the community midwife is unsympathetic. You don't seem to see the same one either, they're always on leave.

Depends how busy they are. I call for appointments. Very helpful staff when I get to see them and good GPs and nurses. Reception are okay too.

I like to see the same GP as they know me and I don't have to retell them everything again. They're very good.

It's not good. You can only discuss one thing at a time. I have 2 or 3 problems and they just say you're okay. They do online booking but it's not easy and takes a long time. I don't thinks its good.

Pretty good. They say you can do it online. I tried it once and it was annoying so I phoned up and they do the same day appointments so it's good. You do have to call at 8AM on the dot. The GPs and nurses listen and I don't feel too rushed.

You can always get an appointment.

Our GP is really good. Every time we go there, there aren't any delays, no waiting times. Really good. The GPs are all good but getting an appointment can be hard. Even if you call at 8AM there can be 20 people before you so it can be hard. Sometimes I also get referred to another GP nearby but that's okay as I drive.

It is always hard to get appointments here. I also have issues when my children are unwell and they refuse to prescribe antibiotics until very late when the symptoms have worsened. They have made us wait 3 days before and told us to only give them paracetamol and ibuprofen.

Very poor service delivery. The staff do not care about patients at all.

They're okay. It can be hard to get appointments for my child so we usually go straight to the hospital and don't bother trying.