Iridium Medical Practice

Every time I see a different GP. I'm not taken seriously when I discuss undiagnosed PCOS. They don't refer me. There isn't enough support for mental health either. I have only been offered CBT for PTSD which isn't intense or helpful enough for me. The social prescribers there are good and over all it's a good service. The staff are nice too but they just don't take me seriously enough or really look at your notes.

A good surgery, never had problems getting appointments and had referrals made when needed.

I have not been at this surgery for long and I have to say that in comparison to the surgery I was previously with, Iridium are far better. I have been able to book an appointment when I needed one and the doctor was very good. I felt that have really listened to my concerns around my mental health and I feel positive about treatment/medication going forward. I have found the receptionists to be quite friendly and helpful too.

Really good, very helpful. The wait is never really long.

It's good, I can get appointments over the phone and online.

They have online booking forms that are easy to use. They offer appointments at suitable times and I don't wait long for them.

You can call or go online to book an appointment. I usually get one. I feel listened to and I am given good care. They were great when I went for some mental health support and they referred me.

They are not good. I moved here to follow my GP but I never get to see her now. The surgery is very big and I have mobility issues. When they call your name they just disappear back into the room. I also feel that the triage system has stopped me getting appointments.

They are very good. I have no problems at all getting appointments and vaccinations sorted.

Really good, no complaints. Easy to get an appointment, ring and send a text message after they've booked it and they send it on badger notes.