Good Staff / difficult to get an appointment
The nursing staff and GPs at this practice are very good. However, the major problem is getting an appointment with GP. On-Line appointments are very limited and usually about 2 weeks in advance. For an urgent appointment, one is told to phone up on the day at 8am but by 8:05 all the appointments for the day have gone and also one has to wait on phone for 20 minutes before it’s answered. The surgery is now offering limited appointments at weekends, but on Sundays they are in south Birmingham, several miles away.