Jockey Road Medical Centre

Very difficult to get an appointment. Very uphill task.

They gave me my medication after speaking with NHS 111 and they sorted it very quickly. They're good doctors and arranged medication quickly.

Nightmare appointment availability. You end up on hold for over an hour. The receptionists are lovely, but I have genuine concerns for getting an appointment. I have to book annual leave off to be able to get an appointment.

Home visit arranged for my diabetes check again after the first appointment was cancelled by them.
I rang at lunch time as I was told it was a morning appointment. Told they had car trouble and running late but would be coming. Rang again at 4:30pm only to be told they were already back and ran out of time.
This is not the first time this has happened.

The worst surgery. I hate them, they're awful. Can't get appointments with them. I call at 8am and I can never get through. I had an issue where I needed a repeat prescription and they couldn't give me my medication without seeing the nurse first, but there wasn't an appointment available. I managed to get an appointment with the doctor and get a medication review but then when I was presented with the medication, it wasn't the correct one I needed and gave me an alternative which was fine. But it takes too long to get things sorted.

They're terrible. Can't get through to them and can't make appointments. I can be calling for days. I was really poorly one time and my wife had to call NHS 111 because I couldn't get through to them. They ended up telling me to go to A&E.

Very difficult to get an appointment long waits on phone.

Had a heart attack few weeks ago,Not even a phone call to see if I’m ok ,or if any problem with tablets surplied.

I rang this drs surgery 5 days last week for there not to be any appointments on any day, I informed the receptionist of the reason behind me calling and it took till day 5 for her to actually inform me I didn’t need to speak to a dr I needed a midwife, 1 week later I’m still waiting to speak to a midwife

It was good, I was happy with the doctor.