Jockey Road Medical Centre

Home visit arranged for my diabetes check again after the first appointment was cancelled by them.
I rang at lunch time as I was told it was a morning appointment. Told they had car trouble and running late but would be coming. Rang again at 4:30pm only to be told they were already back and ran out of time.
This is not the first time this has happened.

The worst surgery. I hate them, they're awful. Can't get appointments with them. I call at 8am and I can never get through. I had an issue where I needed a repeat prescription and they couldn't give me my medication without seeing the nurse first, but there wasn't an appointment available. I managed to get an appointment with the doctor and get a medication review but then when I was presented with the medication, it wasn't the correct one I needed and gave me an alternative which was fine. But it takes too long to get things sorted.

They're terrible. Can't get through to them and can't make appointments. I can be calling for days. I was really poorly one time and my wife had to call NHS 111 because I couldn't get through to them. They ended up telling me to go to A&E.

Very difficult to get an appointment long waits on phone.

Had a heart attack few weeks ago,Not even a phone call to see if I’m ok ,or if any problem with tablets surplied.

I rang this drs surgery 5 days last week for there not to be any appointments on any day, I informed the receptionist of the reason behind me calling and it took till day 5 for her to actually inform me I didn’t need to speak to a dr I needed a midwife, 1 week later I’m still waiting to speak to a midwife

It was good, I was happy with the doctor.

They are good on phone and appointments are available.

Receptionists are very helpful when you can speak to them.

Very efficient and professional GP practice.