Karis Medical Centre

I had an appointment for a telephone call from one of the Doctors today and the senior Doctor rang me himself to see if he could help as he was going through phone calls that needed to be made. I can't speak too highly of this practice which we have been with for almost 43 years and we have never had any complaints.

During the pandemic I have been able to continue with routine regular blood tests - as a result of one in August I was contacted within 2 working days and given a full examination the same day, following which I was referred to a specialist and am already well into treatment for Protaste Cancer - thank you Karis - excellent service by all staff as ever!

Online survey questionnaire: What has worked well for you during lockdown?
Answer: I get prescriptions via patient access. If I have a problem getting this I can phone my surgery (Karis Medical Centre)

Great doctors that listen, but getting an appointment is really hard. It's either an emergency or it's two weeks - which is far from ideal. Sometimes the clearly over-stressed receptionists can be pretty blunt which isn't great, but is understandable given the amount of patients and lack of appointments. Still, they are the best surgery I've been to in the city.

They are willing to listen and take time

Doctors and nurses are very helpful and can speak other languages as well which is very helpful for patients and their families.

They listen to you and explain everything very well, which is excellent from patients point of view.

Experience at Karis Medical centre was very helpful doctors were available to give health checks and write out prescription and offer advice on surgery modern health, sexual health and pregnancy and hospital referrals

The doctors and staff are all excellent. The appointment system works. I cannot speak highly enough of this practice

There is a long waiting time to see a GP e.g. 10- 14 days. I use patient access website to book appointments and for my partner who is deaf, however you cannot book a BSL interpreter online. I would now have to ring the GP center to book an appointment and they automatically book an interpreter. But it is difficult ringing reception as they are not deaf aware, deaf awareness training is essential fro them.