South Birmingham Urgent Treatment Centre - Selly Oak Katie Road
Feedback Rating
Based on 57 reviews
Reviews (57)
Helpful staff. They are good.
October 3, 2023
I have used them a number of times and they are very good. Very helpful staff.
They were very helpful
September 20, 2023
Few days back I got an emergency appointment for my daughter and they were very helpful and supportive.
They are always been good
September 1, 2023
When I call NHS 111, they refer us to Katie road to see a GP. They are always been good. Can wait sometimes but that’s not a problem because I know that my daughter will eventually get the help.
Use this service because I can't see my GP
June 12, 2023
Very good service use it regularly because its so difficult to be seen by my GP. I have no trouble being seen or getting my children appointments. The staff are great.
Referred onto Children's hospital
June 12, 2023
Went to the out of hours with my daughter. She was seen within 30 minutes of going. I was told when my daughter was born that if the wound didn't heal to get her seen and they did see her and refer her onto Birmingham Children's Hospital.
They send me to A&E
June 2, 2023
Went in with a pain in my leg and they sent me to A&E saying it was a big issue.
They were fine
May 30, 2023
They were fine. Saw my son straight away and they were helpful.
Thorough and quick
April 5, 2023
I called them as I needed a prescription. They sent it to my nominated pharmacy straight away. I didn't have to wait long to get through to them and they were thorough and quick.
They give you an appointment for that day
March 29, 2023
They will see you depending on how busy they are. You can phone them and they give you an appointment for that day.
Called several times, no answer
March 28, 2023
Called several times, no answer. Son is diabetic had temperature and ketones were 0.6. I eventually got through and took him there and they gave abx for him but it took so long and he could have got really unwell if he hadn’t got the care. They need to answer the patients when it is urgent care.
