South Birmingham Urgent Treatment Centre - Selly Oak Katie Road
Feedback Rating
Based on 59 reviews
Reviews (59)
Short, rushed
January 30, 2018
Appointments are short and rushed.
Really hard to get an appointment
November 23, 2017
When you are unwell - same day line engaged, have to turn up at surgery, easier to get an appointment.
With nurses had to wait 2 years for smear. I tried to book a month ahead. Nurse was on holiday. GP wasn't aware, couldn't refer to alternative sexual health clinic.
With nurses had to wait 2 years for smear. I tried to book a month ahead. Nurse was on holiday. GP wasn't aware, couldn't refer to alternative sexual health clinic.
Very helpful and courteous doctor
October 16, 2017
The gentleman doctor who saw me was very polite and helpful. He quickly diagnosed my problem and gave me a prescription drug that fixed it. Despite the Centre being busy, he did not appear to be in a rush. He spent time explaining the problem to me and carefully telling me how to ensure the problem would not recur.
Very quick & efficient
July 3, 2017
Took my son who had cut his arm open. Very good service.
Very good
July 3, 2017
Went Saturday morning, waited 10 minutes, seen and sorted.
Was seen very quickly
December 15, 2016
Was seen within half an hour. GP was very friendly and was satisfied with care received.
Great
July 21, 2014
It was OK
AFter calling NHS 111 was directed to GP appot there. Busy but staff were polite and calm
February 17, 2014
used the walk in centre after calls to NHS 111 on Sunday for my daughter. Directed to go to appoint at the surgery after being assessed on the phone. Only waited 10 mins after appoint time. Reception staff particularly good with quite challenging customers.
Very Good Service
January 29, 2014
I have used this walk in centre several times. There are often long queues but the patient experience is good from check in to seeing a GP. Despite there being long queues one always feels that the GP takes time to find out what is wrong and then explain clearly what is going to be done about it.
