South Birmingham Urgent Treatment Centre - Selly Oak Katie Road
Feedback Rating
Based on 62 reviews
Reviews (62)
They send me to A&E
June 2, 2023
Went in with a pain in my leg and they sent me to A&E saying it was a big issue.
They were fine
May 30, 2023
They were fine. Saw my son straight away and they were helpful.
Thorough and quick
April 5, 2023
I called them as I needed a prescription. They sent it to my nominated pharmacy straight away. I didn't have to wait long to get through to them and they were thorough and quick.
They give you an appointment for that day
March 29, 2023
They will see you depending on how busy they are. You can phone them and they give you an appointment for that day.
Called several times, no answer
March 28, 2023
Called several times, no answer. Son is diabetic had temperature and ketones were 0.6. I eventually got through and took him there and they gave abx for him but it took so long and he could have got really unwell if he hadn’t got the care. They need to answer the patients when it is urgent care.
Really good service
March 28, 2023
Apart from when it gets busy, they are good. Really good service been referred here and they will refer on to QE or other services if need be.
They are waste of time
March 28, 2023
They are waste of time. If you get referred you have to wait for ages and don’t get any answers. It was much better when it was a walk in center but its not great now. You wait so long for nothing.
They were good
March 23, 2023
Sent here and seen straight away. He went in the side bit, they don’t open the main door. But they were good. gave abx and helped with son’s scarlett fever
They do a phone call first
February 16, 2023
They do a phone call first and normally sort it out within that phone call, if we need help they ask us to come for an appointment.
Awful not the doctors just the waiting times
February 16, 2023
Awful not the doctors just the waiting times and kids can get worse while waiting. My daughter was given Calpol for high temperature and they send us to children’s.
