Bad experience
Whenever you phone in the receptionist will not listen properly they will try to cut you off as if their in a haste it makes you feel uncomfortable and unheard at least let someone finish their sentence. When they ask you reason of call or reason of appointment sometimes you dont want to say as you only want to express something private to the doctors and then their tone gets rude. All GPs are supposed to see their patients face to face now seems like this gp is an exception as they still dont allow you to book face to face although all restrictions have eased. why arent you following NHS England guidelines you're only supposed to deny face to face when they have covid symptoms. Everytime you go in staff are gathered at reception talking amongst themselves and blatantly ignoring calls.