Kingsfield Medical Centre
Feedback Rating
Based on 65 reviews
Reviews (65)
1 month wait for appointment
April 24, 2023
I was referred from the GP to the hospital. It's taken around 4/5 weeks, better to be quicker. The surgery itself is not good. I had to wait 1 month for a telephone consultation. If you want a face to face appointment you have to go into the surgery and book it, You then have to tell the receptionist all your information, it feels like an interrogation.
Long time to get an appointment
March 17, 2023
Nice when you get there, Long time to get an appointment. Got cut off after waiting 20 minutes then it took 25 minutes to get through again. 50% of the time you get an appointment. It’s not receptionist fault, they are trying their best.
No long waits on the phone
March 10, 2023
We use to have them when the kids care little. Really good can get appointments, no long waits on the phone.
Useless
March 6, 2023
I've had to wait 3 weeks for an appointment for a doctor to send some paperwork. The doctors have since refused to sign this medical paperwork. They're useless.
47mins on hold then told all app gone
February 15, 2023
emails to practice manager no replies
Everything is on the appointment
January 26, 2023
GP referral to appointment took 5 months. I understand why it’s taken that time. They are really bad. Everything is on the appointment, hard to get an appointment. Make you ring before 9AM to get an appointment it doesn’t work.
Great team - a well run practice
December 31, 2022
Really helpful and compassionate to a visitor
They are all lovely
November 28, 2022
They are all lovely. One Dr is my favourite. She is very kind. I get the help that I need. Not as easy as it used to be getting appointments because of Covid. Luckily I have had face to face but one appointment has been over the phone.
Excellent service
August 24, 2022
All of the staff are all amazing and helpful. Excellent surgery. Well run and very friendly.
Appointment 2-3 weeks after phoning for one
August 4, 2022
It's not very good. I got an appointment 2-3 weeks after making the initial phone call and the appointment was not face to face. They told me to send them images of my issue. After I sent these, I found them to be brilliant as they referred me to the Queen Elizabeth Hospital.
