Reviews (15)

Easy to book an appointment

May 6, 2025
Easy to make an appointment. I can go to the reception or go online. You can book a time that suits you quite easily.
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,

Thank you so much for taking time out to leave a positive review.

We are glad to hear that you are taking advantage of the online access in booking your appointments.

Wishing you the best of health.

Kind Regards

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Best Experience

May 6, 2025
Had an appointment with Dr today, I feel better now, Dr have given medication and informed me to have a review once after the medication course is completed.
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,

Thank you so much for taking your time out to leave a review and that your medical care was up to satisfactory with a follow up review with GP.
Our team thrive to deliver the best care possible towards all our patient and will continue by improving as and when required by taking on all feedback positive & negative.

Kind Regards

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Great

March 5, 2025
The receptionist got me an appointment with my doctor, also a smear test appointment on the same day. The receptionist is very welcoming and friendly. Nice to see.
Rowena Kaur

Reply from Kirpal Medical Practice

Dear Rowena Kaur,
Thank you so much for leaving a positive feedback.
Depending on appointment availability our team will try their best to accommodate all our patients.
Our Reception team appreciate such kinds words as this will definitely boost their morel and encourage them to continue to thrive in delivering the best care possible.

Kind Regards

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Excellent Doctors

February 14, 2025
The young girl is always very polite and greets you with a smile which makes you smile back. The doctor was very polite and professional, and he also sorted out my problem thanks. Many thanks to the doctors, The doctor was very polite explaining things to me had a sense of humour feel very comfortable to ask questions, Very caring and professional when I have given up the doctors helped me and gave me hope thank you
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,
Thank you so much for your kind words . We are delighted to hear that our reception team welcomed you with a smile and that you felt well taken care of by the doctor, who provided a friendly and professional experience. This is what we strive for, and it wonderful to know you left feeling satisfied and well -informed.

Your feed back truly means a lot to all our team.

Much appreciated

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Understanding and time given

January 30, 2025
Seen the GP for an ongoing issue. The Doctor took his time listening to me and didn't rush me. I was able to explain myself thoroughly
Anonymous

Reply from Kirpal Medical Practice

Dear Patient.

i would like to thank you for taking time out to leave a positive review. We are happy to hear that your consultation with the GP was of quality and that your medical care was addressed and listen and not rushed.

Your feedback is much appreciated as all feedback positive & Negative is discussed with the whole team.

Many Thanks again

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

I am not being listened to or referred.

November 28, 2023
I do not feel listened to. I have been waiting for 4 years for an ADHD diagnosis. I asked them to refer me onto CBT and I feel like I am not being listened to. They say it could be another thing other than ADHD. It's just not great.
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,

I'm saddened to hear that you feel you have not been listened to regarding diagnosis, however as yo have remained anonymous could you please contact the surgery to discuss further.

I look forward to hearing form you.

Kind Regards

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Rubbish I can't get an appointment

September 25, 2023
Rubbish, I can never get an appointment. Whenever I call for blood results or anything from the hospital, like last week I was told I was anaemic, told GP I needed iron tablets. They said they hadn't heard anything from the hospital and took over a week to prescribe anything once they heard from the hospital.
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,

I am sorry to hear that you faced some difficulty with obtaining your medication. At times hospital letters do not reach the practice in timely manner for the GP to action. Practice do have a system and processes in place to deal with Medication requests. I am glad to hear that your medication issue was resolved. For Booking appointments we are offering online access. Please enquire with our reception team who will be happy to assist you.

Please fee free to contact me for further information.

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Excellent

August 31, 2021
Excellent treatment explanation and information provided by GP.
Anonymous

Reply from Kirpal Medical Practice

Dear Patient,

I would like to thank you for leaving positive feedback which is much appreciated by the whole team who work very hard under challenging day to day circumstances. Comments like yours not only affirms the hard work also motivates us to keep delivering the highest standard care towards all our patients.

Many Thanks again

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Very Helpful

August 31, 2021
Very Helpful and supporting team from reception to GP.
Anonymous

Reply from Kirpal Medical Practice

Dear patient,

Many Thanks for leaving a review for the team with such kind words, this is much appreciated.

Kind Regards

Mrs Balwir Kaur Chaggar
Practice Manager


Provider responded

Very easy to see GP

August 31, 2021
Very easy to see GP.
Anonymous

Leave your Feedback


Kirpal Medical Practice

Contact

0121 203 5040

Soho Road Health Centre
247-251 Soho Road
Handsworth
Birmingham
West Midlands
B21 9RY

Location

Share this rating