Laurie Pike Health Centre

The medication has still not been placed on repeat. DESPITE a hospital letter. Which was sent electronically.

They really help me and my family. We have been with them for a really long time and every time we need medication they give it to us without having to wait a week or so.

You cannot get an appointment. Also when you book the appointment they cancel 2/3 times on me. Even if it's for a child.

Long wait to get an appointment even when it's urgent.

No appointments when I ring up. No appointments, surgery is dealing with lots of calls. They say you can only ring up for palliative care or children and can only ring after 10am for meds and other enquiries. They don't want you to go into surgery but in the end they invited me into the surgery as they wanted to check on me for tablets I was taking. When you have blood tests they say if you don't hear anything to presume it's okay. To get any information is very difficult.

Hard to get an appointment even for kids. They don’t answer or offer alternatives. It’s not good.

It can take up to three months to get an appointment. My daughter has chronic hay fever. I call and I'm 70th in the queue and can never get through. Get through finally at 8:06am and there are no appointments left. My daughter needs hay fever tablets, a stronger prescription. I also take medication for my asthma, and the tablets are not on repeat even though I've been on them for years. They get the information wrong. The service could be a lot better and more organised.

It’s Okay. Very hard to get an appointment with doctor. Receptionist not very good. doctor will call back and either say to come in or will tell you to rest, doesn’t give medication.

Not good. when I was pregnant they would give me medication because my blood was O-Negative. But I feel they don’t care.

They're awful. They're so difficult. It shouldn't be that difficult to get appointments. Like if I'm sick, I just need to speak to a doctor or nurse, anyone. I don't need the stress, it's too much. And the staff are good when I see them, it just takes too long.