Reviews (103)

Quick referral process

October 7, 2022
Daughter tried ringing a few times for an appointment and got one straight away. They then referred her to Good Hope Hospital quite quickly. Getting an appointment is where the issue lies.
Anonymous

Long waiting time for appointment

October 7, 2022
Waiting long times, never get appointments, all the appointments are full, they tell me to ring back or use the online service but I can't. All the appointments are gone by 10am.
Anonymous

Can get same day appointments

October 6, 2022
They're good. The waiting list in the morning takes a bit of patience. When I do get through I do get appointments on the day and they're face to face or over the phone.
Anonymous

Hard to get through on the phone.

July 27, 2022
Call them early at 8am, the lines are busy, end up calling them 30-40 times. Get through and they say they'll phone back, then when they do all the appointments are gone and tell you to go to a walk in centre. The receptionist and doctors are good.
Anonymous

Pandemic turning services upside down

July 26, 2022
Well, there is nothing to complain about, just the pandemic letting everything get upside down. With the easing of the restrictions, hopefully the GP's will improve the delay.
Anonymous

Nobody cares or monitors me

June 29, 2022
I managed to speak to the doctor not long ago but I feel like nobody cares about me, or nobody monitors me even though I am on blood thinners.
Anonymous

Torture!

November 18, 2021
Calling this surgery should be used as a tortue technique in Guntanamo Bay! I waited 2 hours to be told "no appointment today" come on! The telephone system is worse than anything you can imagine. No number, no please hold message, just mind numbing musical sounds!
Anonymous

Over 90 minutes to get through no appointment

November 16, 2021
Terrible phone system . Needs more answering the phone to assist patients
Anonymous

Not happy services I been receiving today

November 9, 2021
Twice phone been hand one while been put in the queue waiting to speak to receptionist
Ali

Not good during Covid

August 31, 2021
Not good during Covid.
Anonymous

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Laurie Pike Health Centre

Contact

0121 250 0370

2 Fentham Road
Aston
Birmingham
West Midlands
B6 6BB

Location

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