Laurie Pike Health Centre

Disgraceful. Never get through by 8am, can guaranty you don’t get one. Stand outside the surgery and they may give you an appointment.

To get an appointment is practically impossible, it's everything really. They're not doing what they're supposed to be doing. There's no communication between services, doctors are no longer autonomous. In the old days doctors used to uphold autonomy. It's so difficult to get through and when you do get through, they can't answer your questions. I just don't go as frequently as I should.

Laurie pike as a GP surgery has deteriorated and gone way downhill. For an appointment calling them is a joke. You have to go there even when sick to get an appointment to speak to the doctors. It seems they play as who they want to see and who they don't. The place needs a complete overhaul of services and it's workers.

Required to call at 8am, even when you do this you may be 30/40+ in the queue. Call automatically disconnects after an hour on hold requiring you to repeat the process.
If at any point you manage to get through, you are then told all appointments have gone try again tomorrow.
I no longer call the surgery and hope my health does not deteriorate as hope is all that is left. The former Dr would be ashamed to have his name associated with this (non)practice

Daughter tried ringing a few times for an appointment and got one straight away. They then referred her to Good Hope Hospital quite quickly. Getting an appointment is where the issue lies.

Waiting long times, never get appointments, all the appointments are full, they tell me to ring back or use the online service but I can't. All the appointments are gone by 10am.

They're good. The waiting list in the morning takes a bit of patience. When I do get through I do get appointments on the day and they're face to face or over the phone.

Call them early at 8am, the lines are busy, end up calling them 30-40 times. Get through and they say they'll phone back, then when they do all the appointments are gone and tell you to go to a walk in centre. The receptionist and doctors are good.

Well, there is nothing to complain about, just the pandemic letting everything get upside down. With the easing of the restrictions, hopefully the GP's will improve the delay.

I managed to speak to the doctor not long ago but I feel like nobody cares about me, or nobody monitors me even though I am on blood thinners.