Laurie Pike Health Centre

Not good. when I was pregnant they would give me medication because my blood was O-Negative. But I feel they don’t care.

They're awful. They're so difficult. It shouldn't be that difficult to get appointments. Like if I'm sick, I just need to speak to a doctor or nurse, anyone. I don't need the stress, it's too much. And the staff are good when I see them, it just takes too long.

They were good, but there were long waits and it was long calling them. You'd call them at 8am and then there are no appointments. They need to change or look into cutting down their number of patients.

I've been there a long time. They go by numbers in the queue but you do get an appointment which is not always with the same doctor. It changed when covid happened. I go for my diabetic review every 6 months. That's fine.

Make a call to see a GP, no appointment after 1 hour,had to call 111,to get appointment

They are okay. Can see GP face to face and can get prescriptions. I have no issues with them.

It's been a big mess for the past 2 to 3 years. You can only make an appointment over the phone, then you can't go into the practice to make an appointment. You can wait 2 hours for someone to call back and then sometimes they don't call back at all. They have an app which is too hard to use and you can put in too many symptoms and says to call NHS 111 or you put in too little symptoms and it says someone will get back to you in a couple of weeks. When they do pick up and you ask for an appointment for a child under 5, they will try to find you one.

Impossible to get an appointment, they prioritise under 5's in an emergency. But otherwise you can call and and be 200 in the queue at 8am and you have no chance of getting an appointment. I'd rather deal with my illnesses myself.

Disgraceful. Never get through by 8am, can guaranty you don’t get one. Stand outside the surgery and they may give you an appointment.

To get an appointment is practically impossible, it's everything really. They're not doing what they're supposed to be doing. There's no communication between services, doctors are no longer autonomous. In the old days doctors used to uphold autonomy. It's so difficult to get through and when you do get through, they can't answer your questions. I just don't go as frequently as I should.