No follow on test results no appointments
1. No follow on test results I always have to call back 2. Can never get a appointment even if you call at 8 am by the time you get through appointment gone happens always, I stopped I'm not been well for months now I prefer to get them through the app 3. About 7 weeks ago my repeat meds two of them missed out you have to phone the practice let them know. It causes me stress Over year ago I had a MRI done they found something not right with my spine they told me I will be referred to an orthopaedic service. I waited for over year for an appointment to come through then few weeks ago in August 2024 I had this chronic unbearable pain in my back it went in my legs I lost bladder my mistake Abdominal pain also I nearly passed out no pain killers helped it was that bad, 2 days later I went emergency health centre. That is when my family told me to contact my GP and inquire about that appointment last year 2023 about June July time When I contact the surgery I told a clinician everything and about my appointment, it was not sent, why did they not refer me I been waiting over a year? The feedback was they did the referral I was sent an appointment from the hospital the same clinician phoned me back to tell me that, I told her I did not receive anything in the post because if I did I would have received the appointment on the text message and online NHS app, I knew she was lying. Then she referred me I have received the appointment now in post Also text message also on my NHS logic app, appointment is on this month that's how I knew, she was lying that the hospital secretary said I was sent a hospital appointment This incident is really bad how much it must have damaged my health