Unable to get through on phone
This service has got worse since they joined as Sutton Coldfield Group Practice. Can't get through on phone and reply to "Ask the Doctor a question " was to be patient on phone or book on line 6-8am. This never has appointments anyway. Hope this service improves but looking at older experiences over 2 years old I'm not hopeful at all. Sad that this once fantastic surgery is now like this.