Totally unable to contact anyone on phone.
Repeat prescription, which I had since 2006, not now on repeat list. Ordered online, can’t get it. Can't contact Surgery. Will not accept calls to go on waiting list for calls. No response at all. Last week saw a nurse as I had discomfort and wanted mammogram. Left a comment on Surgery website and next phone call accepted. This the most dreadful service I ever experienced at a GP Surgery. Apparently there is now no alternative system in Sutton Coldfield, as all previous five practices now belong to this one, which clearly cannot handle the situation.