Long queues, no privacy and no appointments!
Trying to get a dr appointment at Leyhill is frustrating and near on impossible! Today I stood in a queue of 20 listening to what should be private conversations between reception and the patients; discussing their ailments, frustrations, and some very personal issues in public. I finally arrived at the desk to be told there are no appointments left for today and to try again another day. When I explained that it is difficult to call at 8am due to work commitments, the receptionist replied “Yes, I work too”. Such empathy!!!