Ley Hill Surgery Sutton Coldfield
Feedback Rating
Based on 74 reviews
Reviews (74)
Receptionist really bad attitude
October 9, 2025
Registered in May, went to get repeat prescription and was told I’m now registered at Wembley London ??? then looked at me as if I was telling lies
Support could have been better from GP
September 12, 2025
Unable to get weight loss injection from GP. Despite him saying it would benefit me he just told me to buy private! I’ve done this but the support would have been better from my GP.
They see us when they can
July 23, 2025
They're okay, they see us when they can. I try not to bother them. They have us referred on very quickly so no complaints there. Calling can take a while but I've got a bit of time to kill.
You will have to wait
July 9, 2025
If you accept any doctor you may get one that day. If you want to see a specific doctor you're in a queue and you will have to wait, simple as that.
Rude and long waits
May 27, 2025
Long waits on the phone and rude reception team. It's impossible to see your GP.
Fantastic
March 25, 2025
Can't fault them, they're fantastic.
Good service for jabs
February 18, 2025
I get my vaccines here. A good service is always provided.
Grateful for such a good service
January 22, 2025
They've been good me. I used to go often. Staff are very good to me, very kind. I'm grateful for such a good service.
Hard to access
January 6, 2025
Good, just hard to get through to them. You're left on the line for ages and then no appointments left. The receptionists ask loads of questions before they allow you to speak to someone too. They used to be online but now it's all on the phone which is harder to access.
A nightmare
November 26, 2024
It's a nightmare. You can't phone as you wait ages. If you go down they say to call. The process is a nightmare. The doctor sorts things when I do see someone but it just takes so long.
