Ley Hill Surgery Sutton Coldfield
Feedback Rating
Based on 70 reviews
Reviews (70)
Rude and long waits
May 27, 2025
Long waits on the phone and rude reception team. It's impossible to see your GP.
Fantastic
March 25, 2025
Can't fault them, they're fantastic.
Good service for jabs
February 18, 2025
I get my vaccines here. A good service is always provided.
Grateful for such a good service
January 22, 2025
They've been good me. I used to go often. Staff are very good to me, very kind. I'm grateful for such a good service.
Hard to access
January 6, 2025
Good, just hard to get through to them. You're left on the line for ages and then no appointments left. The receptionists ask loads of questions before they allow you to speak to someone too. They used to be online but now it's all on the phone which is harder to access.
A nightmare
November 26, 2024
It's a nightmare. You can't phone as you wait ages. If you go down they say to call. The process is a nightmare. The doctor sorts things when I do see someone but it just takes so long.
Good staff, very helpful
November 26, 2024
The pharmacy inside is good. They always have medication ready on time. Good staff and very helpful.
Excellent care of my parents provided
October 30, 2024
Excellent care and treatment provided to my parents over the years. They have always booked their flu and covid jabs in advance for them too.
All the staff are very nice.
July 24, 2024
My GP surgery is good. They give me same day appointments. All the staff are very nice.
Getting an appointment is an issue
July 22, 2024
I wait 2-3 weeks to get an appointment. It's an issue.
