Ley Hill Surgery Sutton Coldfield
Feedback Rating
Based on 65 reviews
Reviews (65)
Always told to see nurse practitioner Leyhill medical practice
April 20, 2021
Very difficult to get through on the telephone . Always told to see nurse practitioner.
Phones were unanswered Ley hill surgery Sutton Coldfield
April 17, 2021
The receptionists did not know the system for dealing with supply of nutricia feed. I had to cause a scene to get any service. Phones were unanswered. Even then it was the chemist who save us ftom running out.
Excellent until they merged
April 14, 2021
It was excellent until they merged with the Sutton Practice Group . Now it takes ages to get through if you want to speak to a doctor. Online prescription ordering is great
Very long waiting times
February 19, 2021
Very long waiting times to get through on phone. Triage service adds additional time unnecessarily.
Poor service recieved
December 8, 2020
After spending over 20 minutes on the phone on three occasions trying to get an appointment I had to resort to emailing them to get back to me.
Not a good experiance
December 8, 2020
Didn't feel very personal having to have a telephone appointment.
Hard to get hold of anyone
December 7, 2020
Hard to get hold of anyone. Appointment via phone.
No appointments available
December 7, 2020
We have tried to get the flu vaccine but no appointments available at GP or local pharmacies.
Very poor service
December 7, 2020
Very poor service. One hour before phone is answered on several occasions. I was sent to see nurse at a different health center she referred me for a scan. My husband had a telephone consultation with GP he sent him for blood test then some time later called him with results and gave him prescription without seeing him at all.
Disorganised
December 7, 2020
Disorganised entry - queues outside for pharmacy, nurse, receptionist and doctor
