Reviews (72)

Rude, dismissive Doctors

June 13, 2016
Don't read the notes and are not interested in you as a person - very upsetting experience for my wife. Dismiss you as old - get on with it
Anonymous

Reply from Ley Hill Surgery Sutton Coldfield

I am sorry to read about your dis-satisfaction with our doctors. If you would like to discuss your complaint further, please contact me at the surgery. We endeavour to offer all of our patients an excellent service and if for some reason we don't, we welcome the chance to look at ways we could do things differently to enhance patient experience.
Regards
Nicki Frost
Assistant Practice Manager


Provider responded

Had Flu Jab - Very Good

October 16, 2014
Went in early, very busy on a Saturday morning. I do wish we could see our own doctor instead of anyone who is free.
Anonymous

Reply from Ley Hill Surgery Sutton Coldfield

Thank you very much for your feedback.
Regards
Nicki Frost
Assistant Practice Manager


Provider responded

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Ley Hill Surgery Sutton Coldfield

Contact

0121 308 0359

228 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 2UE

Location

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