DUTY WORKER DOESN'T PHONE BACK
Twice during lockdown I have phoned up for support. I am a regular patient - been treated by mental health for the past 20 years at least. When I'm well I have 3 monthly checkups. Been feeling bad and going downhill during lockdown as I am shielding. Twice I have phoned for help and have been told the duty worker will phone back. They never have - which makes me feel even worse in myself. Feel so badly let down and unsupported.