Appalingly difficult to get an appointment
So difficult to see a GP at all. Never 'your' GP. Receptionists brusque and ask loudly what is your problem before offering appointment. That is if there is one available that day. Not possible to book appointment at all. You can only take what is available that day or come back the next. Calling on phone for appointment a joke! Basically rude. If you are offered appointment you wait in a huge area that is virtually empty. If you come for blood tests Reception often send you to wrong waiting point. I am a patient of 40 yrs with heart problems awaiting surgery I need to see a GP who 'knows' me! Nursing staff are excellent and most GPs good but sometimes have obviously not read my notes. I dread to think what they record in their notes.. A badly run practice that leaves patients at the mercy of a very young and arrogant team of Reception Staff!