Lozells Medical Practice
Feedback Rating
Based on 10 reviews
Reviews (10)
Very good.
March 25, 2024
The service was good. Although it was too quick and would be better for the appointments to be longer. The staff are generally good.
A long wait to be referred by the GP
February 13, 2024
Getting a referral from the GP has been a mission. Took us 6 to 9 months to be referred. Originally they said it was a trapped nerve but now they are looking into it further as they realised it was something more. I think that is why it's took so long to get to be seen by the hospital.
Very good GPs
February 13, 2024
I was originally referred on from my GP for my back surgery to the QE but because there was a long wait I was then referred on to the Royal Orthopaedic and the appointment came through after 2 to 3 months. The receptionists never give me appointments but the GPs are very good.
I like the service provided.
November 22, 2023
It's a bit hard to make an appointment but I do like the service once I am through to them and have made an appointment.
Long time to get an appointment
July 17, 2023
Long time to get an appointment, can get appointment with nurse to see a GP, sometimes okay sometimes long. Doctor & nurses are nice, you do see them.
They are not that good
June 15, 2023
They are not that good. There’s a staff member who keep telling me to go back to the GP to get my medicines prescribed and sent to them, but I can’t get an appointment or get through to get an appointment to do this.
Slow at answering calls but helpful
May 3, 2023
I'm waiting a long time on the phones, they used to be quick and now it's slow. I went yesterday for my moms original medications as she is not walking very well. But they were helpful and sorted the medication for me.
There is no understanding of sign language
March 31, 2023
There is a female GP who always book a interpreter and there is a male doctor he never books an interpreter. There is no understanding of sign language needs.
Very difficult to get appointments
October 6, 2022
Poor advice & support. Very difficult to get appointments.
Very easy
July 28, 2022
Very easy, it's 2/3 minute walk from my house. I can't get appointments all the time, I call and they say they've gone and tell me to ring NHS. The doctor is very good though, just not the appointment times.
