Receptionist didn’t help me
Sent by universal credit to this surgery to get a note to say I am sick but they wanted to charge for a sick note. I couldn’t pay as had no money so as a result I got my rent paid but no universal credit. I didn’t get to see a doctor it was the receptionist that told me. Receptionist was having a bad day, didn’t help me but I let it go. Just booking me for an appointment would have helped.