No humanistic/realistic approach by dr
My wife went in voluntarily and after a few days her mental health improved a lot. I was positively surprised, also most of the nurses were very friendly. If she was in this state last Monday there would have been no need for help and thus I wouldn’t have asked for help. The doctor however seems to have difficulties to actually do a proper assessment and apparently is in no rush whatsoever, because visiting her once a week should be sufficient. My wife was ‘confused’ and therefore unable to express herself or understand what the dr says. My wife speaks Thai/German… it’s no rocket science to figure out the main cause of ‘confusion’. Since I speak fluent German I offered to help, because I requested for discharge so my wife would be able to travel overseas with me so she can say goodbye to her grandfather who basically raised her from birth till she was 11. This was frowned up on with scepticism at the first talk we had but after that not option for the dr. And so here I am alone at the airport because the dr, in ‘all her wisdom’ decided to bar the request for discharge. A total lack of humanistic approach, which in the worst case has consequential damages that cannot be expressed in monetary terms! If my wife will be discharged this week then the financial damage is now already around £2500. The dr. would be wise to use the nurses' work ethic as an example and also by doing everything possible to make sure her total lack of empathy will rise to a basic level. A rate of 4 stars would do justice to the hardworking nurses and other staff members who provide service with the right intentions. This inhumane experience with the dr. Is the main reason for the 2 stars. She actually walked right passed me without the having the decency to tell me what her eventual decision was, but let me wait even longer and then sent her little helper to give me the bad news. Tried to have a conversation with her but she just refused. My wife broke down in tears and as I politely asked to give me 1 minute to comfort her and give her a hug, this too was refused because I already ‘visited her for 3 hours’ and visiting hours were over. As said, total lack of empathy, mistaking ‘nervously waiting for the decision’ with visiting and not being capable of understanding the impact that a - In my opinion completely incorrect - decision has on another human being. I normally don’t like complaining online, but the dr was simply refusing any reasonable debate. What started as a positive experience ended in a horrific experience.