Maypole Health Centre - Drs Yap, Hughes and Michael

You tell them things and you don't get full satisfaction from appointments lose important documents and wrongly confirmed pregnancy he literally ask me my symptoms and felt my tummy.

Tried to call them for an advice and they failed to answer or call back. Tried a different day to call and she was asked to use online bookings. She got help with her needed advice from there.

Tried to call them for an advice and they failed to answer or call back. Tried a different day to call and she was asked to use online bookings. She got help with her needed advice from there.

Very difficult to get an appointment. Go to A&E or walk in centres.

Went to see them and they referred us the same day. Phoned up for an appointment and was given the same day. Saw the doctor and they referred me to women’s hospital.

I get appointments when I need one.

They are very difficult to get hold too. No response on phone and if you walk in very limited appointments are available. Staff unhelpful and don’t let you talk.

Always friendly helpful service from the reception team. Sometimes hard to get appointments but this is normal for GPs these days and they try to help as much as possible. Receptionists always smiling and explaining things carefully. Doctors are kind and listen and always provide excellent care. Always able to book blood test or smear test appointments fairly quickly too.

The receptionists think that they are the doctors . takes you at least 30 mins to get an answer then to be told all the appointments have gone ring up at 1.30 pm

Doctors are good but their systems (Booking, Call, Prescriptions etc) are like something from the early 90`s. Just awful, but so easily fixed. Very limited web access, most of which rarely works anyway. Some investment in up to date technology would drag this practice into 2021