making appointments/contact
It's is nightmare to get an appointment for a doctor. Surgery could never be contacted for an appointment between 8.00- 9.30 am . Always engaged. Finally when you manage to get through , it is always the case there aren't any appointments available for the day. Staff directs you to the Walk in centre in the town centre. I am just fed with this practise. On another occasion I had to wait six months for a blood test on advise of the doctor. The reason given by the surgery for the delay was the nurse who was handling the matter was on holiday.! I hardly go to see the doctor. But when I need to see a doctor ,there is no one there to help you. As a tax payer, it is sad to see this state of affair. Is this what we have achieved with all the work we put in and pay taxes ?