Safe, efficient, personable and swift
I booked an appointment for my COVID-19 Autumn booster the day before. But I printed off a confirmation of appointment from an earlier one, and presented it to the receptionist. Despite this I was registered straightaway, and seen directly. Staff were clearly very well organised, and personable. They took great trouble to put me at my ease (needles make me nervous). I barely felt my injection and the whole thing was over in a trice. They gave me good advice on possible after effects, and details of my vaccination were recorded carefully in writing and given to me. I even got a badge!