Unprofessional, time-wasting. No Dignity.
The potential recipient of the vaccine is required to fill in two pages (the second page had about 5 or 6 repeated questions) of a questionnaire, and then the person who was to give the vaccine ( an over-nervous Pharmacist, NOT a doctor or nurse) read aloud, in an uneunnecessarily loud voice - (what about patient confidentiality and maintaining dignity for the patient), the questions again and debated over the answers. And all this in front of a horde of female workers clustering around the desks. This lasted 30-40 minutes. Then an elderly man was asked to leave the area behind medical privacy screens without being allowed to put on his shirt and sweater and jacket, after he had been dealt with. He was stooped and walked with difficulty and with great effort carried his clothes, his torso bare, to the public waiting area, in full view of the other "clients" of this service and put on his shirt and sweater and jacket standing there. A little dignity for him wouldn't have gone amiss. This service is ill-run. Previously the service was provided at the Al-Abbas Islamic Centre and was run very professionally with Doctors on-site. Someone needs to assess the pharmacist who has been entrusted with the running of this service. The whole process needs to be evaluated. Certainly, a doctor ought to be in charge.