patient there is exceptional however administration staff undermine the significant doctors/nurses roles in misleading doctors regarding a patients character and this in itself presents a biast approach to patients care therefore a robust and impartial approach is the priority and duty.
by Laural and Hardy! I have had numerous issues and problems with this practice and it seems I am not the only one. Even the local pharmacist has a thing or two to say about them. My father went in for a complaint that needed referral, when the referral came it was for my mother- we waited 2 months for the referral! I asked for some medicine for my son but the prescription came in my daughters name. My neighbour does not speak English and they were given a complicated information leaflet about migraines, which the brought round to me to translate and I couldn't because the language was too medical. When I book an appointment to a see a doctor, when I turn up I have to wait 30 min to 1 hour after the appointment time and then I walk in to find out they actually booked me with a nurse. I don’t mean to offend the nurse but she should bot be doing that job- I took my grandma once and it was the nurse who was sitting in for the doctor, the nurse had to look on the computer to find a diagnosis and then she had to phone someone else (I can only assume a doctor) to recommend something. When the treatment failed my grandma went back to see the doctor this time and the doctor said its the wrong treatment! There is no investment in this surgery and I feel offended as a tax payer to then find the lead GP partner at property auctions. Its a complete sham and nonsense!! Avoid this surgery at all costs!