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  • Home
  • What We Do
    • About us
    • Annual reports
    • Meet the team
    • Meet the board
    • Vacancies
  • Share Your Views
    • Find a service
  • How We Make A Difference
    • Investigations
    • Consultations
    • Quality Standards
    • Quality Accounts
  • How We Can Help You
    • Common questions
    • Find more help
  • Get Involved
    • Volunteer with us
    • Work with us
    • Events
  • Contact Us

Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Newtown Health Centre



It is a nightmare Newtown Medical centre

Appointment bookings can take days or a week or longer to get trough Gp operators, when answering the call is mostly is already full booked. The booking window is only from 8am to 10 am. After that hour mostly the phone is only answered to tell to call back next day at 8am. It is a nightmare.

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