NHS 111
Feedback Rating
Based on 268 reviews
Reviews (268)
Had to wait but got a referral
September 25, 2023
There was a bit of a wait but I did get through to them and they referred me onto the Badger clinic at Heartlands when I was having issues with my lower back and getting nowhere with the doctors.
Very helpful. Not too long to wait.
September 25, 2023
I had to call 111. Wasn't too bad of a wait and referred me onto out of hours service at the hospital. No appointment but just walk in service. It was very helpful.
They got an appointment for me.
September 20, 2023
I called them for advice and within 2 hours they got an appointment for me.
Always good
September 11, 2023
Always Good when I have use them. Good for information and reassurance and if further action they sort it.
Give good advice
September 8, 2023
Fine really. Give good advice and tell me to visit A&E when I need to.
Always been quite good
September 7, 2023
Always been quite good. Always manage to get an appointment and things. When I contact them doesn’t take long to get through either.
They referred us onto another service
September 1, 2023
They are good, didn’t take long to get through and they referred us onto another service and sorted us out. Often get sent to walk in centre or the A&E at children’s hospital.
I won’t be using them again
September 1, 2023
Ring them up 8pm and told them son wasn’t very well. Has autism, ADHD and they rang back at 4am and said take him to the GP in the morning. I won’t be using them again.
Normally give good advice
September 1, 2023
Alright, normally give good advice and send over to another service. They are good and always help.
It took 40 minutes for them to answer back
August 31, 2023
Called them because my neighbor had a high temperature and was feeling unwell. It took 40 minutes for them to answer the call before telling me to make an appointment for GP the next day and to take paracetamol to keep the temperature ay bay.
