Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
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Original feedback for
NHS 111
I don't think they understand via phone.
I've used them. I don't think they really understand when they're over the phone. They can give information but whether it's good is a different story.
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