Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.
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Original feedback for
NHS 111
Take too long to answer
They take so long to answer and then ask loads of unnecessary questions and then they might help you. The system is broken and useless. It's just so unhelpful and makes you scared to be unwell through the lack of help.
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