Absolutely Fantastic Service
My mother has moved into Norman Power Centre just a few weeks ago. I was absolutely terrified about her moving into a care home as I've had very bad previous experiences. But my faith in the care home sector has been restored over the last few weeks. Staff at the home are fantastic...mum is not an easy person to work with and I have nothing but admiration for the patience, care and compassion staff have shown her. She has come such a long way in just a short time; her mobility is vastly improved and she looks more relaxed and comfortable than she has done in a long time. I spend quite a bit of time with her when I'm not working and I feel very comfortable and at home. I go in at different times and there is always a lovely, calm atmosphere. Mum is always nicely presented and staff come and have a chat. I see residents moving about the building, stopping to chat to one another or to staff. It feels like being part of a big happy family. Another lovely thing about the Centre is its diversity, both in terms of the resident and staff group.