Rude Receptionist
There is a receptionist here who's name I don't know, she is incredibly rude. She snaps on the phone, is dismissive, obstructive and unhelpful. She puts me off ringing the surgery at all. The other concern I have about this practice is one of the nurses going into great detail about another patient (whilst she didn't actually tell me their name, she gave me several details about them which mean I could have worked it out. And I mean deeply personal information about STD's! I was shocked. She also didn't know how to use the computer properly and wasted my time as she was not able to log on) She also gave me incorrect advice about HPV. I really think she needs to be given more training!