Not so good anymore
I have been with the surgery for many years, since I was little. Over the years the service level is not so good. I have recently tried to make an appointment for my son, in the phone queue waiting for 2 hours! To then be told there are no appointments left and to call back at 2pm. The system needs to be changed drastically it’s not working. I am appalled that I cannot get an appointment at my own surgery.