Total negligence. Do not care about patients
Yesterday I called for an appointment. Started ringing at 8am (when phone lines open) and couldn't get through as surgery had reached 'full capacity'. 42 calls later, I finally got through only to be told there were no appointments available and call back tomorrow as there will be a great and an IEP available. Again today I started calling at 8am. Got through a lot quicker, call was answered by 8.15am but again no appointments available. I repeated what the receptionist told me yesterday but got told other people called before you and there were only a few appointments available. I am fuming, I am off work and need to see a GP as soon as possible. Total rubbish service. Would never recommend this surgery to anyone.