Person that answered the phone was arrogant
Person that answered the phone was arrogant And patronising as I was not happy about this I asked for her name and they then punt the phone down on me I then called back which took a further 15 or so minutes to get thorough as I was being ignored (from my phone number) once they answered again they had the same attitude and did not want to help until I questioned why they put the phone down on me. I would also like to add I have never had any issues with this practice at all until I have spoken to this person over the phone twice as I had the same problem with the same person on the 18th March all the reception staff and doctors and nurses I have had contact with are no issue at all so in summary this person is damaging the reputation of this doctor’s surgery