Practice manager, needs some training!!!!
Called to get repeat prescription, waited over half an hour for her to answer the phone to be told ‘the specialist team’ doesn’t start till 4:30 so to call back then explained I was at work and could she take my details to pass on to them to be told no. However since lock down she’s been doing it when I’ve called. The two ladies are lovely, they were clearly not trained by this woman! Arrogant and rude!